Another PR Nightmare for United

March 10th, 2013


It seems that United wasn’t exactly satisfied with United Breaks Guitars being a textbook case of how not to deal with customers and how to make a testy situation as bad as possible. Now there’s this issue of having kicked a prominent travel blogger off a plane for taking the photo you see here that’s being spread all over the interwebs. The comments section of the travel blogger’s post is gold, Jerry, gold.

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