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By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.
We are committed to your complete satisfaction. Before enjoying easy exchange & return policy, you must contact us with returning shipping address before sending the items back. And make sure all items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
All returned merchandise should be sent to the shipping address that we email you.
We will accept exchanges for a different color or size within only 30 days of the original order dispatch date. Please contact us with your Order ID and one will help you. If you would like to exchange items to a different style, you would have to return your items for a refund and place a new order for the style you prefer.
Contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
Additionally, We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Friendly Notice: Please carefully select your product and size. If you want to return the goods because of your careless mistake, you have to pay the back and forth freight.
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 4-8 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.
If you did not receive your 10-digit tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders tracking.