
With all the identity theft incidents over the past few years, general attitudes about privacy on the Internet haven’t changed all that much. In fact, they’ve gotten a bit looser.
That’s the surprising result of surveys by ChoiceStream, reported over here by eMarketer. Back in 2004, for example, 57 percent of adult Internet users were willing to provide demographic data in exhange for personalized content. That dipped to 46 percent in 2005, but bounced back to 57 percent in 2006.
Here’s another interesting tidbit: Back in 2004, the percentage of adult Internet users willing to allow Web sites to track clicks and purchases in exchange for personalized content was 41 percent. That dipped to 32 percent in 2005, but in 2006 it bounced even higher than two years earlier, to 43 percent.
Takeaway for marketers: Yes, your customers are concerned about their privacy. But if you’re offering something of real value and their information and email inboxes with respect, those concerns can be alleviated.