How NOT To Deal With Bad Yelp Reviews

November 17th, 2012

The post on the 1918 blog begins:

“Today my wife received a certified letter from Casey Movers asking her to remove a negative Yelp review or they would sue for libel in District Court in Massachusetts.”

It gets better from there.

This is a fascinating case study that everyone who is involved in social media marketing and communications on any level whatsoever needs to read.

(Hat tip to Chris Abraham at for the heads up on this one.)

Takeaway for marketers: Read it and learn.

One Response to “How NOT To Deal With Bad Yelp Reviews”

  1. Phil Buckley Says:

    Thanks for taking the time to read my long rambling post. Thank you again for sharing it with your readers.

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